Best Problem-Solving Tools – 8D
8D is a structured approach to investigate and solve various problems and provides many benefits for the users, such as identification of permanent positive solutions, increase effectiveness and efficiency of processes and provides a standardized method of addressing the problems.
The definition of Quality
Have you ever wondered what “quality” really means? While the dictionary offers definitions, the true essence of quality lies in the eyes of the beholder – the customer. As a professional, quality may refer to meeting industry standards, but as a customer, it’s all about meeting personal expectations. But with so many varying expectations, how can we ensure that a product or service is truly high-quality?