Lean and Quality Management Training
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Lean and Quality Management Training Courses
Quality Management is one of the foundations of organizational/operational excellence. Lean Management is another level step you can take in your journey to increase your efficiency.
If you are looking to learn more about Lean and Quality Management and related tools and methodologies, this is the right place to start. Choose from the selection of fundamental courses below, or ask us about other courses you may be interested in.
Lean Management Quick Introduction
What Will I Learn?
This course is an introduction to lean management. You will get an overview of what lean management is and a brief introduction to the lean various Lean elements.
Target Audience
Anyone interested in removing waste in their operations and improving the efficiency of their processes using lean management.
Prerequisites
None.
Topics covered:
♦ What is Lean?
♦ The culture of Lean
♦ Which are the components of Lean
♦ 8 Wastes
♦ Benefits of workplace organization
♦ Visual Workplace
♦ Total Productive Maintenance (TPM): 6 big losses
♦ Benefits of TPM
♦ Why standardized work is good?
♦ Elements of standardized work
♦ Is it possible Just-in-Time Production?
♦ 2 Systems, 2 Outputs
♦ The 5 steps to analyze your process
♦ Tools to streamline your process
♦ How much Setup Reduction matters?
♦ How to ensure Predictability and Consistency?
♦ Major benefits of using Poka-Yoke
♦ Lean for Support Processes
♦ Hoshin Planning
Course Length Options:
– 1 x Full Day (4 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 4 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
Lean Management Introduction
What Will I Learn?
This course is an introduction to lean management. You will get an extended overview of what lean management is and which are the core elements that will help you and your organization move ahead of the competition.
Target Audience
Anyone interested in removing waste in their operations and improving the efficiency of their processes using lean management.
Prerequisites
None.
Topics covered:
♦ What is Lean?
♦ The culture of Lean
♦ Which are the components of Lean
♦ 8 Wastes
♦ Benefits of workplace organization
♦ Visual Workplace
♦ Total Productive Maintenance (TPM): 6 big losses
♦ Elements of TPM
♦ Benefits of TPM
♦ Why standardized work is good?
♦ Prerequisites for standardized work
♦ Elements of standardized work
♦ Is it possible Just-in-Time Production?
♦ 2 Systems, 2 Outputs
♦ 6 Kanban rules
♦ The 5 steps to analyze your process
♦ Tools to streamline your process
♦ How much Setup Reduction matters?
♦ How to ensure Predictability and Consistency?
♦ Continuous Improvement: PDCA and Kaizen
♦ Major benefits of using Poka-Yoke
♦ Lean for Support Processes
♦ Hoshin Planning
Course Length Options:
– 2 x Full Day (8 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 8 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
5S Method Fundamentals
What Will I Learn?
This course is an introduction to the 5S Method. You will get an overview of this methodology and you will learn the basic things you need to know in order to implement it in your company.
Target Audience
Anyone interested in the workplace (or any place) visual management and organizational tools as 5S Methodology.
Prerequisites
None.
Topics covered:
♦ What is 5S all about?
♦ What is 6S?
♦ Why are the benefits of 5S?
♦ Introduction to Sort (Seiri)
♦ Introduction to Set in Order (Seiton)
♦ Introduction to Shine (Seiso)
♦ Standardize (Seiketsu)
♦ Introduction to Sustain (Shitsuke)
♦ Introduction to Safety
♦ Implementation: how to start?
♦ Do’s and Don’ts
♦ Tips to sustain the program
Course Length Options:
– 1 x Full Day (4 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 4 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
Problem Solving Techniques - Root Cause Analysis
What Will I Learn?
This course is an introduction to Problem Solving Techniques. You will get an overview of this method and you will learn how to address various problems and even eliminate them completely.
Target Audience
Anyone dealing with issues or potential issues or interested in Problem Solving Techniques.
Prerequisites
None.
Topics covered:
♦ Overview of the root cause analysis (RCA)
♦ What is a root cause analysis?
♦ Why is this important?
♦ How to choose the right team for the RCA
♦ Do you know that you may choose the wrong problem?
♦ How to choose the right problem?
♦ Tools to identify potential causes
♦ Some easy ways to identify the root causes
♦ Find, evaluate and select the best solutions
♦ Develop and implement the action plan
♦ Finalize the best solution
♦ Most common reasons why the problems are not solved
♦ What tools are you using?
♦ Other data collection & organization tools
♦ Other data display & analysis tools
Course Length Options:
– 1 x Full Day (4 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 4 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
ISO 9001:2015 Fundamentals
This course is an introduction to ISO 9001:2015 requirements. You will get an overview of the standard requirements and how to implement them in your company.
Target Audience
Anyone interested in learning the requirements of the ISO 9001:2015 standard.
Prerequisites
None.
Topics covered:
1. Introduction to ISO 9001:2015
○ Fundamentals of Quality Management (Exercise/Activity)
○ Key Terms and definitions
○ Which are the Quality Management Principles
○ ISO Standards for Quality Management
○ Benefits of a QMS
2. ISO 9001 Structure of the Standard
○ HLS structure & additional
○ Process Approach & PDCA
○ Process turtle diagram
3. ISO 9001 Quality Management System Requirements: cl. 1,2,3,4
○ Clause 1,2,3: Scope, Normative References, Terms and definitions
○ Clause 4: Context of the organization
○ Clause 5: Leadership
4. ISO 9001 Quality Management System Requirements: causes 6,7
○ Clause 6: Planning
○ Clause: 7 Support
5. ISO 9001 Quality Management System Requirements: clause 8 (1st part)
○ Clause 8: Operations
6. ISO 9001 Quality Management System Requirements: clause 8 (2nd part)
7. ISO 9001 Quality Management System Requirements: clauses 9
○ Clause 9: Performance evaluation
8. ISO 9001 Quality Management System Requirements: clauses 10
○ Clause 10: Improvement
Course Length Options:
– 2 x Full Day (8 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 8 x 1/4 Day (1 hour) via Zoom/Teams
or
– 1 x Full Day (4 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 4 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
Auditing Management Systems (ISO Standards) - ISO Internal Auditor
This course is focused on Auditing Management Systems (ISO Standards) as an ISO Internal Auditor (according to ISO19011 standard).
You will get to learn the internal auditing techniques and requirements and how to use these in your company.
Target Audience
Anyone interested in auditing ISO standards in their company.
Prerequisites
Training in one of the ISO auditable standards (e.g., ISO 9001, ISO 14001, ISO 45001, etc.).
Topics covered:
♦ What does it mean to audit an ISO standard?
♦ Types of audits
♦ Which ISO standards can be audited?
♦ What are the qualities of an internal auditor?
♦ Audit Preparation: what do you need to prepare?
♦ Steps in conducting audit activities
♦ Audit communications: with who and what?
♦ Collecting information and sampling: how much is enough?
♦ Checklists. Do you need them?
♦ Audit conclusions & follow up
♦ Top tips for very efficient audits
Course Length Options:
– 1 x Full Day (4 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 4 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
Leading Management Systems Audit Programs (ISO Standards) - ISO Lead Internal Auditor
This course is focused on Leading Management Systems Audit Programs (ISO Standards) as an ISO Lead Internal Auditor (according to ISO 19011 standard).
You will get to learn how to lead audit programs in your organization.
Target Audience
Anyone interested in leading ISO audit programs in their company.
Prerequisites
Training in Auditing Management Systems (ISO Standards).
Topics covered:
♦ What does it mean to audit an ISO standard?
♦ Types of audits
♦ Which ISO standards can be audited?
♦ ISO definitions
♦ Principles of auditing
♦ Competence and evaluation of the auditors
♦ Managing the audit program – Establish the audit programme
♦ Managing the audit program – Implement the program
Course Length Options:
– 1 x Full Day (4 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 4 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
