Organizational Excellence Training
for everyoneOrganizational Excellence, Leadership & Management, Lean & Quality, IT Office Tools & Other Training Courses
Organizational Excellence Training Courses
Organizational excellence is an internal framework of standards and processes intended to engage and motivate employees to deliver products and services that fulfill customer requirements within business expectations at the highest levels.
Organizational Excellence - Brief Introduction
What Will I Learn?
This course is a brief introduction to elements of organizational excellence. You will get a high-level overview of what organizational excellence means and what needs to be implemented to achieve it.
Target Audience
Anyone interested in organizational excellence.
Prerequisites
None.
Topics covered:
♦ What is Organizational Excellence (OE)?
♦ The key elements of the OE
♦ The leadership role in organizational excellence
♦ Importance of the Culture
♦ Does business strategy matter?
♦ Which processes do I need?
♦ Key management elements
♦ Managing your core business process
♦ Partnerships and resources you may need
♦ Make your relationships with your customers last longer
♦ Tips to develop your people
♦ Monitoring the results
Course Length Options:
– 1 x Full Day (4 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 4 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
Organizational Excellence - Extended Introduction
What Will I Learn?
This course is an extended introduction to elements of the organizational excellence. You will get a more detailed overview of what organizational excellence means and what needs to be implemented to achieve it.
Target Audience
Anyone interested in organizational excellence.
Prerequisites
None.
Topics covered:
♦ What is Organizational Excellence (OE)?
♦ The key elements of the OE
♦ The leadership role in organizational excellence
♦ Importance of the Culture
♦ Are your people motivated?
♦ Does business strategy matter?
♦ Which processes do I need?
♦ Choosing your business objectives
♦ Do you need a management system?
♦ Which management system is the best?
♦ Key management elements
♦ Evaluate your management system
♦ Managing your core business process
♦ Partnerships and resources you may need
♦ Find efficiency in the resources you use
♦ Make your relationships with your customers last longer
♦ Choosing the right people
♦ Tips to develop your people
♦ Monitoring the results
Course Length Options:
– 2 x Full Day (8 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 8 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
OE - Enabler - Management/Leadership Training Courses
◊ Leadership
◊ Communication
◊ Time Management
◊ Managing Conflict
◊ Writing Efficient Emails
◊ Coaching your team
◊ Other courses customized to your needs
View the Leadership and Management Training Courses details page
OE - Enabling Elements - Strategy for excellence
What Will I Learn?
This course is an introduction to the Business Strategy element of organizational excellence. You will get an overview of what this element entails and what you may need to implement it.
Target Audience
Anyone interested in organizational excellence.
Prerequisites
None.
Topics covered:
♦ Does business strategy matter?
♦ Which processes do I need?
♦ Choosing your business objectives
♦ Do you need a management system?
♦ Which management system is the best?
Course Length Options:
– 2 x 1/4 Day (2 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 2 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
OE - Enabling Elements - Management Elements
What Will I Learn?
This course is an introduction to the Management Elements of organizational excellence. You will get an overview of what this element entails and what you may need to implement it.
Target Audience
Anyone interested in organizational excellence.
Prerequisites
None.
Topics covered:
♦ Key management elements
♦ Methods to assess risk for your business
♦ Evaluate your management system
♦ Top improvement methodologies
♦ Choosing the right people
♦ Is Health & Safety important for any type of business?
Course Length Options:
– 2 x 1/4 Day (2 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 2 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
OE - Enabling Elements - Lean and Quality Training Courses
◊ Lean Management
◊ 5S Method
◊ Problem Solving Techniques – Root Cause Analysis
◊ ISO 9001:2015
◊ Auditing Management Systems
◊ Leading Management Systems Audit Programs
◊ Other courses customized to your needs
OE - Enabling Elements - Extraordinary Customer Relationship
What Will I Learn?
This course is an introduction to the Customer Relationship element of organizational excellence. You will get an overview of what this element entails and what you may need to implement it.
Target Audience
Anyone interested in organizational excellence.
Prerequisites
None.
Topics covered:
♦ Identify your customer
♦ How to ensure you understand your customer needs
♦ Make your relationships with your customers last longer
Course Length Options:
– 2 x 1/4 Day (2 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 2 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
OE - Enabling Elements - Beneficial Partnerships and Resources
What Will I Learn?
This course is an introduction to the Business Partnership element of organizational excellence. You will get an overview of what this element entails and what you may need to implement it.
Target Audience
Anyone interested in organizational excellence.
Prerequisites
None.
Topics covered:
♦ Partnerships and resources you may need
♦ Find efficiency in the resources you use
♦ The information technology systems impact the business
Course Length Options:
– 2 x 1/4 Day (2 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 2 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
OE - Enabling Elements - Information Technology Office Tools Training Courses
Information Technology Office Tools Courses:
◊ Microsoft 365 Business for End Users
◊ Microsoft 365 SharePoint and OneDrive for End Users
◊ Microsoft 365 Teams for End Users
◊ Microsoft 365 Outlook for End Users
◊ Microsoft 365 Planner for End Users
◊ Other courses customized to your needs
View the Information Technology Office Tools Training Courses details page
OE - Enabling Elements - Benefits of Training & Personnel Development
What Will I Learn?
This course is an introduction to the People Development element of organizational excellence. You will get an overview of what this element entails and what you may need to implement it.
Target Audience
Anyone interested in organizational excellence.
Prerequisites
None.
Topics covered
♦ Tips to develop your people
♦ How to evaluate your people
♦ Is goal setting necessary?
Course Length Options:
– 2 x 1/4 Day (2 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 2 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
OE - Core Processes - Things to consider about Process Management
What Will I Learn?
This course is an introduction to the Process Management element of organizational excellence. You will get an overview of what this element entails and what you may need to implement it.
Target Audience
Anyone interested in organizational excellence.
Prerequisites
None.
Topics covered:
♦ Planning your core processes
♦ Managing your core business process
♦ The golden rules to maintain your equipment
Course Length Options:
– 2 x 1/4 Day (2 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 2 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
OE - Planning and monitoring your Business Results
What Will I Learn?
This course is an introduction to the Business Results element of organizational excellence. You will get an overview of what this element entails and what you may need to implement it.
Target Audience
Anyone interested in organizational excellence.
Prerequisites
None.
Topics covered:
♦ Monitoring the results
♦ Options to monitor business stakeholders satisfaction
Course Length Options:
– 1 x 1/4 Day (1 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 1 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
