Leadership & Management Training
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Leadership & Management Training Courses
Long-time managers/supervisors and newly promoted in these management roles, all share the responsibility of being leaders and managing teams in the most efficient ways.
The courses offered below are covering all the core leadership/management tools needed to be successful in a leadership/management role.
As a manager, supervisor or even less formal leader, several soft skills will help both you and your team succeed. A leader must learn to communicate very well, must learn to manage conflict, must learn to delegate, but he also must learn how to coach, motivate and manage his team, or to use his time efficiently.
Leadership - Core tools a manager needs to be successful
What Will I Learn?
This course is an extended version covering core leadership tools. You will get to learn about the core tools of leadership like Leadership styles, Managing Teams, Communication, Motivation, Delegation, Managing Conflict, Time Management, Setting Goals and Coaching Teams.
Target Audience
Anyone interested in becoming a better leader.
Prerequisites
None.
Topics covered:
♦ Leadership vs Management
♦ 4 Leadership styles
♦ 10 expressions of an inefficient leader
♦ What is a team?
♦ The 5 steps of a team development
♦ What are the characteristics of an efficient team?
♦ The 5 process components of communication
♦ The 3 factors causing communication failures
♦ Verbal vs non-verbal communication
♦ What does it mean to be assertive?
♦ The Four Basic Styles of Communication
♦ The Six Keys to Assertiveness
♦ Non-verbal communication elements
♦ Physical distance during communication
♦ What it really means to listen?
♦ Good and bad listening
♦ The sandwich method
♦ When to use email
♦ Emailing Do’s and Don’ts
♦ Tips for writing more efficient emails
♦ What motivates people
♦ 12 characteristics of a good workplace
♦ Motivation Theories
♦ Delegation vs Empowerment
♦ Should you delegate?
♦ The 5 steps of delegation
♦ Negative and positive aspects of a conflict
♦ 5 Ways to approach a conflict
♦ How to identify and solve conflicts
♦ Can we prevent conflicts?
♦ How to identify the conflict phases
♦ Guidelines for a better collaboration
♦ What’s in it for me if I use the time more efficiently?
♦ Time thieves
♦ What’s your time worth?
♦ Determine the priorities with the Pareto principle
♦ One ingredient for great time management
♦ Time planning using Gantt chart
♦ What is a meeting and what is not
♦ The true cost of meetings
♦ Difficult attendees and what we do about them
♦ Setting goals for work and life
♦ The 16 dimensions of life
♦ What to do if results are not there
♦ Characteristics of effective coaches
♦ Conducting performance coaching
♦ Coaching tips
Course Length Options:
– 4 x Full Day (16 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 16 x 1/4 Day (1 hour) via Zoom/Teams (preferable grouped as minimum 2 x 1/4 sessions on the same day)
– 1-hour for single-topic focus
Leadership - Fundamental Tools
What Will I Learn?
This course is an introduction to leadership. You will get to learn about the core tools of leadership like Leadership styles, Managing Teams, Motivation, Delegation and Coaching Teams.
Target Audience
Anyone interested in becoming a better leader.
Prerequisites
None.
Topics covered:
♦ Leadership vs Management
♦ 4 Leadership styles
♦ 10 expressions of an inefficient leader
♦ What is a team?
♦ The 5 steps of a team development
♦ What are the characteristics of an efficient team?
♦ What motivates people
♦ 12 characteristics of a good workplace
♦ Motivation Theories
♦ Delegation vs Empowerment
♦ Should you delegate?
♦ The 5 steps of delegation
♦ Characteristics of effective coaches
♦ Conducting performance coaching
♦ Coaching tips
Course Length Options:
– 1 x Full Day (4 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 5 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
Communication
What Will I Learn?
This course is focused on Communication, one of the core elements of leadership.
You will learn how to communicate better, more assertive, using both verbal and non-verbal communication, including in meetings.
Target Audience
Anyone interested in improving his communications skills.
Prerequisites
None.
Topics covered:
♦ The 5 process components of communication
♦ The 3 factors causing communication failures
♦ Verbal vs non-verbal communication
♦ What does it mean to be assertive?
♦ The Four Basic Styles of Communication
♦ The Six Keys to Assertiveness
♦ Non-verbal communication elements
♦ Physical distance during communication
♦ What it really means to listen?
♦ Good and bad listening
♦ The sandwich method
♦ What is a meeting and what is not
♦ The true cost of meetings
♦ Difficult attendees and what we do about them
Course Length Options:
– 1 x Full Day (4 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 4 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
Time Management
What Will I Learn?
This course is focused on Time Management, one of the core elements of leadership.
Among other things, you will learn how to organize better your time, set your priorities and even save time by removing time thieves.
Target Audience
Anyone interested in using his time more efficiently.
Prerequisites
None.
Topics covered:
♦ What’s in it for me if I use the time more efficiently?
♦ Time thieves
♦ What’s your time worth?
♦ Determine the priorities with the Pareto principle
♦ One ingredient for great time management
♦ Time planning using Gantt chart
♦ Setting goals for work and life
♦ The 16 dimensions of life
♦ What to do if results are not there
♦ When to use email
♦ Emailing Do’s and Don’ts
♦ Tips for writing more efficient emails
Course Length Options:
– 1 x Full Day (4 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 4 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
Managing Conflict
What Will I Learn?
This course is focused on Managing Conflict, one of the elements of leadership.
You will learn to identify and solve conflicts, even prevent some conflicts and see some positive aspects of a conflict.
Target Audience
Anyone interested in managing conflicts.
Prerequisites
None.
Topics covered:
♦ Negative and positive aspects of a conflict
♦ 5 Ways to approach a conflict
♦ How to identify and solve conflicts
♦ Can we prevent conflicts?
♦ How to identify the conflict phases
♦ Guidelines for a better collaboration
Course Length Options:
– 1 x 1/2 Day (2 x 1.5 hours) via Zoom/Teams or in-person (if possible) or 2 x 1/4 Day (1 hour) via Zoom/Teams
– 1-hour for single-topic focus
Writing efficient emails
This course is focused on Writing Efficient Emails, which is part of Communication and Time Management, two of the core elements of leadership.
You will learn how to use emails more efficiently and avoid wasting some of your time or co-workers’ time.
Target Audience
Anyone using email for business purposes.
Prerequisites
None.
Topics covered:
♦ When to use email
♦ Emailing Do’s and Don’ts
♦ Tips for writing more efficient emails
Course Length Options:
– 1 x 1/4 Day via Zoom/Teams (1 hour)
Coaching your team
This course is focused on Coaching, one of the elements of leadership.
You will learn some basic elements of coaching your team.
Target Audience
Anyone interested in learning to coach teams.
Prerequisites
None.
Topics covered:
♦ Characteristics of effective coaches
♦ Conducting performance coaching
♦ Coaching tips
Course Length Options:
– 1 x 1/4 Day via Zoom/Teams (1 hour)
